Collection of Personal Information

In order to provide our full range of services and the best customer experience, we may collect the following types of information:
User Information. Some aspects of our website allow you and/or require you to submit personal information to us via internet browser-based forms or by sending us an e-mail. Such personal information may include, but is not limited to, your name, mailing address, e-mail address, telephone number, photo, bank and/or credit card account information, other payment service information (such as PayPal or Stripe) and other demographic information. We may retain some or all of such information in order to process requests from you, respond to communication and/or to improve our service. When you register for an account, you will also be asked to create a password for access to certain parts of our website. Passwords may be stored as hash values or a mathematical representation of your password on our systems. No one at HWR can retrieve your password. We may also communicate with you through certain newsletters and promotional e-mails based on your personal information. You may review and request changes to your personal information stored on our active systems by logging onto your account or by contacting us at the e-mail or our mailing address.

Logs. By accessing the HWR website, our internet servers automatically record information your internet browser sends when you visit a website. These logs may contain information such as your internet protocol (IP) address, browser version, domain name, language, date and time, the referring website and information in your cookie files. Through your use of certain aspects of our website, we also may collect transactional information based on your activity on our website. Such information may include logs of renting, content generation, account related activities on the website, and correspondence through the website with us and with other users of the website.

Cookies. When you browse our website, we may send your internet browser one or more small files commonly referred to as cookies. Cookie files allow us to uniquely identify your internet browser. We may use cookie files to store information about you and to track your use of our website. One type of cookie file we may send your internet browser is a session cookie which will automatically expire and be disabled when you exit your internet browser. We may also send your internet browser persistent cookie files which remain on your system after the end of your session and which we may access if you return to our website at a later time. Your internet browser may allow you to disable or remove our cookie files; however, your ability to access and/or use of certain portions of our website may be affected by taking such action.

Use and Sharing of Your Personal Information

We will use your personal information for (1) providing our services or information about our services to you, (2) analysis in order to improve our services and operations, (3) research and product development, (4) protecting our rights and the rights of our users and (5) the specific reasons outlined on our website when we collect your information. If we use your information for a purpose different from those outlined above, we will ask for your consent prior to such use. You may choose to opt-out of such use at such time.

We will not share your personal information with third parties unless we have your consent or unless we have, in good faith, that we are required to share such information to (1) comply with applicable law, (2) prevent fraud, (3) protect the rights, property or personal safety of HWR, its officers, directors or employees, our users and the public. We may share certain aggregated, non-personal information collected from you (such as your browser type) with third parties in order to improve our services, but such information will not be sufficient to individually identify you. We will not share your personal information to third parties for marketing purposes without your consent. If you give us your consent for such sharing, but later decide to revoke such consent, you may change your preferences by logging onto your account on our system or by contacting us at the e-mail or mailing address.

Security of Your Personal Information

We take reasonable measures to identify and prevent unauthorized access to our systems and disclosure of your personal information. We use secure server software (SSL) encryption for certain services and other reasonable security measures for the remainder of our website. We also restrict access to your personal information to only those persons who need to know the information in order to perform the services we offer. Your personal information may be stored on computer systems maintained by an agent or service provider of HWR, each will be bound by agreement to protect the confidentiality of your personal information. Our computer systems are located in the United States of America, but the computer systems of our service providers may be located in another country. We, therefore, may transmit your personal information outside the United States of America. In the event of dissolution or bankruptcy, all Personally Identifiable Information (PII) will be destroyed. Personal information may be disclosed to judicial or other government agencies subject to warrants, subpoenas, or other governmental orders.

This Privacy Policy Does Not Apply To Third Parties

This privacy policy applies only to inform that we collect information from you. Certain portions of our website may direct your internet browser to a third party website or a portion of our website controlled by a third party (typically through the use of a frame or pop-up window separate from other content on our website). Disclosure of personal information to such third party shall be subject to the terms of such third party’s privacy policy. We are not responsible for the privacy policy or content of websites that we do not own, even if such a site is linked on the HWR website.